Frequently Asked Questions

Everything you need to know about shopping with Telegelam

What are your standard shipping times?

We typically process orders within 1-2 business days. Depending on your location, standard delivery usually takes between 3 to 7 business days.

How can I track my order status?

Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your package's journey.

What is your return policy?

We offer a 30-day return window for most items. Products must be in their original condition and packaging to qualify for a full refund.

Which payment methods do you accept?

Telegelam accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Please note that international orders may be subject to local customs duties and taxes upon arrival.

How do I contact customer support?

Our dedicated support team is available 24/7 via the 'Contact Us' page or by emailing [email protected] for any inquiries regarding your purchase.